Serving the multicultural community requires bringing together a diverse staff from many cultures and backgrounds committed to excellence and customer service. Balmoral is committed to recruiting creative independent individuals who contribute to all our client services for a full and rewarding career.

If you have the cultural intelligence and would like to join our team, use our online submission form below.

Balmoral is currently recruiting to fulfil the following positions:

Social and Digital Media Manager

Duties and Responsibilities:

  • Analyze campaigns and recommend strategic and tactical changes to maximize campaign performance
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to create landing pages and optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
  • Campaign set-up and execution, including generating and testing ad tags for campaign launches
  • Work with creative team, and 3rd party ad servers in the campaign set-up, ad trafficking and monitoring of digital campaigns
  • Complete quality assurance and testing of creative assets to ensure proper functionality across browsers
  • Ensure ad creative adheres to technical specifications and troubleshoot creative issues that affect implementation, tracking and/or reporting
  • Provide recommendations and solutions to quickly resolve technical issues
  • Communicate with vendors to ensure the proper set-up and deployment of campaigns
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
  • Use best practices to pace budget and optimize for performance where necessary
  • Identify opportunities to implement solutions that increase effectiveness and efficiencies


  • 2-4 years’ experience in digital trafficking
  • Knowledge of all aspects of Digital Media, including Search, SEO, SMM, Mobile etc.
  • Deep understanding of DoubleClick Campaign Manager (experience with other 3rd party ad servers a plus).
  • Experience in setting up and optimising Google Adwords campaigns
  • Knowledge of HTML, JavaScript, CSS, Web Analytics tracking and Viewability/Verification preferred.
  • Strong technical and computer skills with a particular emphasis on Word, Excel and PowerPoint
  • Superior attention to detail, organizational aptitude, and project management skills.
  • Ability to communicate technical/product information to both a technical and non-technical audience.
  • Capable of working well in a fast paced, deadline-oriented environment.
  • Proactive and highly organized, with the ability to manage multiple tasks simultaneously.

Language Requirements

  • English
  • Chinese is a definite asset

Please submit your resume/CV/portfolio to with subject “[Careers Social and Digital Media Manager]” or use our online submission form below.

Online Submission Form

Submit your resume/CV online through our online submission form. You may also attach any portfolio material and a cover letter along with your submission.

* – Denotes required fields

Balmoral Multicultural welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.